Windows XP Service Pack 2

Have you have recently downloaded Microsoft’s Windows XP Service Pack 2?

Microsoft's Windows Service Pack 2 incorporates functionality designed to increase the safety of browsing the internet. As part of this enhancement, Internet Explorer 6 now includes a pop-up blocker along with other security features aimed at protecting your PC from the spread of a virus or unwanted information being downloaded to your PC.

Users may have experienced difficulties navigating Skandia's online services having downloaded Windows XP Service Pack 2.

Visit our FAQs section and click on any of the questions which are underlined. This section details how you can solve any difficulties you may be experiencing navigating Skandia’s online services.

Frequently Asked Questions:

I get an 'Error on page' icon at the bottom of my Internet Explorer browser window. Why can’t I access your website / Extranet services?

 

Why does a 'Pop-up Blocker' message keep appearing and how does it affect me?

Information Bar with Pop-up blocked message

Why does an 'Information Bar' keep appearing?

If a website tries to download a program to your computer you will see this message.

If you are experiencing difficulties with this website or the Extranet services, please contact the E-Business Service Desk on 0844 556 0824. The service desk is available from 8.00am to 6.30pm (UK time) Monday – Friday.

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Information on this website is not intended for Hong Kong residents. Information on this website about Skandia Group Companies is intended for UK residents only, unless it relates to Royal Skandia, Skandia Life Norge or Suomen Sivuliike. Skandia Group companies do not offer investment advice and no information on this website should be construed as such.

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